Terms of Service
OVERVIEW
This website is operated by OBE (Shenzhen Honglan E-commerce Co., Ltd.). Throughout the site, the terms “we”, “us” and “our” refer to OBE. OBE offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store may be hosted on third-party e-commerce platforms and service providers that enable us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms may result in an immediate termination of your Services.
SECTION 2 - PRODUCTS AND EU COMPLIANCE
All products listed on www.obe-eu.com are intended to comply with applicable European Union regulations and standards.
Certifications
Where applicable, our products may carry certifications such as:
- CE
- RoHS
- REACH
Product Display and Accuracy
We have made every effort to display as accurately as possible the colors, images, descriptions, and specifications of our products that appear on the website. However, we cannot guarantee that your monitor’s display or projection environment will accurately reflect the actual appearance or performance of the product.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - RIGHT OF WITHDRAWAL (14-DAY COOLING-OFF PERIOD)
According to the EU Consumer Rights Directive, customers residing in the European Union have the right to cancel and return their purchase within 14 days of receiving the product without providing any reason.
Notification
To exercise your right of withdrawal, you must inform us of your decision by sending a clear request to:
Email: service@obe-eu.com
Refund
Once the returned product has been received and inspected, we will reimburse payments received from you in accordance with applicable EU consumer laws. Products should be returned in their original condition and packaging where reasonably possible.
SECTION 4 - STATUTORY WARRANTY (LEGAL GUARANTEE)
All OBE electronic products sold to EU consumers come with a 2-year legal guarantee against defects in conformity, in accordance with applicable EU consumer protection laws.
If a product is found to be faulty or does not perform as advertised within this period, you may have the right to a repair, replacement, price reduction, or refund as required under applicable law.
SECTION 5 - ENVIRONMENTAL RESPONSIBILITY (WEEE)
OBE complies with the Waste Electrical and Electronic Equipment (WEEE) Directive.
We encourage customers to recycle old electronic equipment through designated local collection facilities. Please do not dispose of electronic devices together with household waste.
SECTION 6 - PRIVACY AND GDPR
Your privacy is important to us. We process personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.
For more detailed information about how we collect, process, and protect your personal data, please refer to our Privacy Policy.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
Certain content, products, services, or tools available via our Service may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites and assume no responsibility or liability for third-party materials, products, or services.
Please review carefully the third party’s policies and practices before engaging in any transaction.
SECTION 8 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws applicable to Shenzhen Chenzi Digital Technology Co., Ltd., while respecting the mandatory consumer protection laws of the customer’s country of residence within the European Union.
SECTION 9 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Email: service@obe-eu.com
Brand Owner:
OBE (Shenzhen Chenzi Digital Technology Co., Ltd.)